Shipping policy

Understanding Order Processing and Shipping Speed

Our Fulfillment Team is super speedy and normally, your order will be processed and shipped out within 1-2 business days! Your chosen shipping method and estimated shipping speed do not account for order processing in our facility. Once we have processed your order, your shipping time begins when the shipping carrier receives your package.

Please note that during high volume times, such as holidays, it may take 3-5 business days for your order to be processed.

The shipping options you'll have will vary based on your location. Naturally, international orders will tend to take longer to arrive than our domestic shipping. Once your order ships from our warehouse, you’ll receive an email with a link for tracking, so you can follow your package on its journey. 

Some Additional Details About Femallay Shipping 

Order Processing - Our warehouse team works hard to get orders out quickly to our customers! Our goal is to process orders within 1-2 business days (excluding weekends).

Shipping Confirmation & Order Tracking - Once your order is processed through our warehouse, it is handed over to the carrier and a shipment confirmation email containing tracking information is sent to the customer. The tracking number may take 24 hours to become active.

Shipping Carriers - At checkout, various shipping options will exist based on the customer's delivery address. Estimated shipping speeds for USPS Priority and UPS Ground are 2-5 business days.

Customs Duties & Taxes - Femallay is not responsible for any duties and taxes applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.

 

 

Please note:  Femally, Inc. is not responsible for shipping times and/or delays. Once your package leaves our facility, we have no control of the delivery of your package.

Please note:  Femallay, Inc. is not responsible for incorrect addresses. We are not able to refund shipping costs when packages cannot be delivered due to incorrect addresses. Customers are responsible for ensuring the correct shipping address on their accounts during the checkout process.

Please contact us at hello@femallay.com