Experience the difference of premium, holistic intimate care
Top 10 FAQs
All Femallay products are made, manufactured, assembled, and warehoused in the USA by our small but dedicated team. Your order will be packaged and shipped from our warehouse in Warrenton, Virginia, within 1-2 days of placing your order.
If you would like to make a change to a recently placed order, including cancellation or a shipping address change, reach out to our deicated and frinedly customer support team at hello@femallay.com. If the order has not yet processed, we will be happy to help make that change for you. You may also login to your account on www.femallay.com or by navigating there from your order confirmation email and make changes to your shipping address yourself. You will receive another confirmation email when your package ships.
If you package has already shipped, unfortunately we will have to wait for the package to be returned to us in order to make changes and re-ship your order to the correct address. Placing an order with the wrong shipping address is a surposing common mistake, often cause for autofill settings and previous saved address in your Paypal or ApplePay account or your website browser, so please be sure to double-check that your billing and shipping address are correct before completing the checkout process.
Our Moisturizing Suppositories are safe for daily use, so long as you do not have any allergies to any of the organic ingredients contained in them. The Cleansing Suppositories contain therapeutic essential oils that work well to cleanse and kill bacteria, but they should not be used daily or long-term. We recommend following all directions on the box and user guide and always consult with your healthcare provider if symptoms do not improve after 7 days of use.
To use your suppository melts, separate one from the row, peel apart the shell to remove it from the plastic, and insert vaginally (like a tampon) as far as you comfortably can using either clean hands or the applicator provided in your box of melts. We recommend that you allow 5-10 minutes for the suppository to fully melt before engaging in intercourse.
All of our flavored suppositories have similar scent strengths, but are really considered strong by most customers, though they all smell amazing! But we recognize that flavors and scent preferences are subjective, and not everyone will love every scent or flavor that we offer. If you are unhappy with the scent or flavor, please reach out to our customer support team at hello@femallay.com with your questions and concerns.
If you are new to Femallay products or are buying some for a friend, we also recommend that you try are Variety Sample Pack, which includes all 10 scents/flavors.
Femallay suppositories are flavored with organic flavor oils and naturally sweetened with stevia plant extract, so they will have a pleasant taste for your partner and a delicate scent for your partner to enjoy, and long-lasting moisture, comfort, and confidence for you!
For this concern, we suggest trying the Simply Original Vitamin E Suppository Melts (which are unscented and unflavored) if you are looking for the most hypoallergenic solution, best for sensitive skin. All of our melts are hormone-free, soy-free, gluten-free, glycerin-free, and paraben-free.
We’ve designed our products with women’s health and happiness in mind. All of our suppository melts contain premium organic ingredients that are naturally pH-balanced. A healthy vagina should maintain the pH level of 3.5 to 4.5, and our suppositories maintain a level of about 4-4.5, so they should not alter pH levels or cause infection. However, everyone's body is different, so if you have any serious concerns, we recommend that you consult with your doctor or personal wellness practitioner as to whether Femallay suppository melts are right for you.
The ingredients can be found by clicking on the tab labeled 100% natural ingredients under the product description page for each product on our website. We use organic food-grade flavor oils in our flavored suppositories, like what you would find in flavored teas, chocolates, or lip balms. Additionally, our premium melts are organic, vegan, pH-balanced, and chemical-free!
Our Organic Tea Tree CoconutCleansing Melts have been shown to be powerful antiviral and antibacterial products and work great for relieving and preventing symptoms of infections, including itching, odors, and irritations. If you currently have or are prone to yeast infections or vaginal irritations, we do not recommend our scented melts until this is addressed. We do recommend that you consider trying our tea tree cleansing melts for pH balance or our Unscented/Unflavored Vitamin E Melts.
When trying to get pregnant, we do NOT recommend using the suppositories around your time of ovulation. The thick consistency of the moisturizing butters and oils could make it difficult for the sperm to get to the egg for fertilization to occur. Other times of the month, it should be fine to use our melts! Please consult with your trusted healthcare provider as well.
Our vaginal suppositories are made with the highest quality organic ingredients for your health, safety, and enjoyment! However, this product has not been tested and approved for use during pregnancy, and you should be aware that oils used vaginally could soften the cervix, which could cause prenatal complications. Our recommendation is to wait and enjoy these after your sweet little one has arrived, but always feel free to consult with your healthcare provider regarding the use of any products vaginally during pregnancy
Femallay suppositories are designed to melt at body temperature, so once inserted vaginally, the suppository will immediately start to soften and melt. The oils then coat the vaginal lining to supply moisture and lubrication. There is the possibility of them starting to come out if you are standing, but the oils are thick, so they would not leak out very much. If you are planning on walking around after insertion and are concerned about protecting clothing, you may want to use a pantyliner just to be safe.
Femallay's product line of Organic Suppository Vaginal Wellness Melts offers a unique solution--in their format, application, and ingredients--for vaginal dryness, pH imbalances, menopause support, pain relief, and moisture and lubrication for intimacy enhancement. While there are a few companies out there that offer flavored/scented vaginal lubricants and creams, most of them are not only messy to use, but are also filled with chemicals and preservatives. There are also other companies that offer various vaginal suppositories, but most of these popular "natural" brands use either hyaluronic acid or boric acid, which are both naturally derived but nonetheless systemically manufactured ingredients.
Femallay Melts are simply better for your health and more convenient to use, because they contain only truly natural and luxurious oils and butters that come directly from plants, and are drug-free and toxin-free. Our melts are also delivered in individually packaged single-use doses that can be discreetly inserted vaginally and quickly and soothingly melt from the inside out, providing deep moisture and long-lasting comfort and enjoyment, without the extra mess or all the icky ingredients.
All Femallay products are made, manufactured, assembled, and warehoused in the USA by our small but dedicated team. Your order will be packaged and shipped from our warehouse in Warrenton, Virginia, within 1-2 days of placing your order.
If you would like to make a change to a recently placed order, including cancellation or a shipping address change, reach out to our deicated and frinedly customer support team at hello@femallay.com. If the order has not yet processed, we will be happy to help make that change for you. You may also login to your account on www.femallay.com or by navigating there from your order confirmation email and make changes to your shipping address yourself. You will receive another confirmation email when your package ships.
If you package has already shipped, unfortunately we will have to wait for the package to be returned to us in order to make changes and re-ship your order to the correct address. Placing an order with the wrong shipping address is a surposing common mistake, often cause for autofill settings and previous saved address in your Paypal or ApplePay account or your website browser, so please be sure to double-check that your billing and shipping address are correct before completing the checkout process.
Our shipping team is super speedy, and typically your order will be processed and shipped out within 1-2 business days! During the checkout process, we allow our customers to choose their preferred carrier option; thus, depending on your location and shipping choice, delivery times will vary. After your package is scanned in at our local package drop-off locations, this is when the clock starts on your estimated shipping time that was given during the check-out process.
If you would like to make a change to a recently placed order, including cancellation or a shipping address change, reach out to our deicated and frinedly customer support team at hello@femallay.com. If the order has not yet processed, we will be happy to help make that change for you. You may also login to your account on www.femallay.com or by navigating there from your order confirmation email and make changes to your shipping address yourself. You will receive another confirmation email when your package ships.
If you package has already shipped, unfortunately we will have to wait for the package to be returned to us in order to make changes and re-ship your order to the correct address. Placing an order with the wrong shipping address is a surposing common mistake, often cause for autofill settings and previous saved address in your Paypal or ApplePay account or your website browser, so please be sure to double-check that your billing and shipping address are correct before completing the checkout process.
While we wish we could send your order on a magic carpet, we actually cannot guarantee shipping/delivery dates, as there are quite a few factors outside of our control that could cause delays. We process orders super quick, usually within 1-2 business days. Once your package leaves our warehouse, we are reliant on the carrier to get your order to you as quickly as possible. If you ever experience a delay, please reach out to hello@femallay.com so we can look into the issue for you.
While we know it can be frustrating, depending on the shipping option you chose at checkout, international orders do tend to take longer to arrive than domestic orders. Our processing time of 1-2 days is the same for international orders, so your order will leave our warehouse just as fast as any other. We recommend reaching out to us at hello@femallay.com if you're concerned as to the whereabouts of your international order. Our team can help with tracking and problem resolution in cases where a package has not arrived in a timely manner. If the proper amount of time has past and your order appears to be stuck or lost in transit we will work with you to either refund or reship your order.
Oops, sometimes there are glitches! Reach out to us at hello@femallay.com, and we'll check to see if that promo code is still valid. If so, we'll be happy to retroactively apply it to your order.
Chances are, yes! We offer worldwide shipping. When checking out, you'll see multiple shipping options based on the address you provide. You are having difficulties placing your order, or it does not appear that we can ship to your location. Please reach out to the customer support team at hello@femallay.com, and we will work with you to get to the bottom of the issue as quickly as possible.
In the frustrating event that you've not received your package despite tracking showing that it has been delivered, we ask our customers to take the following steps:
This means that your package has been processed on our end and sent to the carrier, but they have yet to scan your package. You should typically see an update within the next 24-48 hours!
Returns/Refunds/Exchanges
*Orders over $300 are NOT eligible for a Return/Refund. Please reach out to our customer service team to learn about exchange eligibility.
We cannot accept returns for any suppository melts that have been opened or whose flavor may not have been your favorite. But...we have an affordable solution to eliminate this issue! We offer samples for purchase of each suppository melt flavor. We understand that buying an entire box is a commitment; therefore, we have provided a lower-investment option so you can try all of our flavored suppository melts! Check them out here!
To use your suppository melts:
We recommend that you allow 5-10 minutes for the suppository to fully melt before engaging in intercourse.
The ingredients can be found by clicking on the tab labeled 100% natural ingredients under the product description page for each product on our website. We use organic food-grade flavor oils in our flavored suppositories, like what you would find in flavored teas, chocolates, or lip balms. Additionally, our premium melts are organic, vegan, pH-balanced, and chemical-free!
We certainly value safety here at Femallay! Our vaginal suppositories are made with the highest quality organic ingredients for your health, safety, and enjoyment! You can enjoy our melts as you would any other flavored vaginal moisturizer, but with the added confidence that these premium melts are organic, vegan, pH-balanced, and chemical-free. Our suppository melts are made with a natural stevia plant sweetener that will not feed the growth of bad bacteria, like some sugary lubricants can do.
Ingredients are listed under the 100% natural ingredients tab on each product page. We use organic food-grade flavor oils and premium organic ingredients.
We suggest that you try the Organic Vitamin E Vaginal Moisturizing Suppository Melts Unscented and Unflavored and/or The Organic Broad-Spectrum Hemp Vaginal Wellness Suppository Melts. if you are looking for the most hypoallergenic solution (they still contain tree nuts, for those concerned about allergies). All of our melts are hormone-free, soy-free, gluten-free, glycerin-free, and paraben-free!
Because they melt at body temperature, they can soften in warm transit. Refrigerate on arrival and they should firm up again for normal use.
Great question! While we don’t recommend eating them like they are candy (as this may cause some gastrointestinal upset), every ingredient in our flavored melts is safe to ingest in small amounts and commonly found in many foods you can buy at the grocery store. So...enjoy and have a little fun!
Our moisturizing suppositories are safe for daily use, so long as you do not have any allergies to any of the organic ingredients contained in them. The cleansing suppositories contain therapeutic essential oils that work well to cleanse and kill bacteria, but they should not be used daily or long term. We recommend following all directions on the box and user guide and always consult with your healthcare provider if symptoms do not improve after 7 days of use.
In cases of unusual or foul vaginal odors, itching, or irritation, you may be dealing with a bacterial imbalance or a yeast infection. Our organically scented and flavored vaginal moisturizing suppositories are not designed to mask vaginal odors or treat infections, and we do not recommend using them for that purpose. You may want to give one of our cleansing suppositories a try to help alleviate odors, itching, and imbalances - and enjoy the flavored melts as a fun way to promote vaginal moisture once things are back in balance! Always consult with your doctor for these issues.
We do have coconut-free vaginal suppositories that you might love to try! They are:
Our products are peanut and almond nut free! However, they do contain organic coconut oil and illipe nut butter (which is like a cocoa bean), and while usually, these items do not cause allergies in the same way, we can make no guarantees! Please consult with your primary healthcare practitioner if you are unsure or have any concerns! We do recommend patch testing, particularly if anyone using the product is unsure of whether they may be allergic to any of the organic ingredients listed. Or if either you or your partner have a nut allergy, it is a good idea to patch test before use just to make sure the product is safe for you. Our products contain only natural and organic ingredients with zero synthetic preservatives, additives, or flavors.
Our uniquely formulated vaginal suppositories are made with premium all-organic ingredients that are pH balanced, nourishing to vaginal tissue, and are naturally anti-bacterial to promote health and wellness while providing superior moisture. A healthy vagina should maintain the pH level of 3.5 to 4.5, and our suppositories maintain a level of about 4-4.5, so they should not alter pH levels or cause infection.
We cannot be sure how the two products might interact with each other, as they have not been tested together. It may be fine, however there is the possibility that the suppositories could dilute the spermicide and cause them to be less effective, or the combination of the two products may cause irritation.
The suppositories are produced in small batches weekly and tagged with expiration dates on the side of the box. We recommend using them by the expiration date, which is 18 months from production. Although the ingredients may last beyond that point, the suppositories may start to dry out and are less effective after expiration.
Our organic hemp-derived CBD melts contain less than 0.3% THC, as required by law. So, while they should not affect a drug test, it is possible for regular daily use to cause THC to start to accumulate in your system. Again, this may or may not show up on a drug test. Since we cannot be 100% sure, you may wish to avoid use or only use during your period or times when you experience vaginal or abdominal pain or cramping.
Our vaginal suppositories are made with the highest quality organic ingredients for your health, safety, and enjoyment! However, this product has not been tested and approved for use during pregnancy, and you should be aware that oils used vaginally could soften the cervix, which could cause prenatal complications. Our recommendation is to wait and enjoy these after your sweet little one has arrived, but always feel free to consult with your healthcare provider regarding the use of any products vaginally during pregnancy. You may like to try our Mother Blossom Pregnancy Tea which supports mama and baby!
We are not aware of any issues or interactions regarding the use of our suppositories while breastfeeding. In fact, we do have quite a few breastfeeding customers who love to use them and have not reported any issues. However, please consult with a trusted healthcare provider regarding the safety of using specific products or consumables while breastfeeding, as per FDA recommendations.
Our suppositories are made with organic plant oils, which may cause latex condoms to deteriorate and break. However, condoms made with polyurethane are considered safe to use with oil-based products like our suppositories.
Our products have not been specifically tested with regards to their impact on birth control, so unfortunately, we cannot advise you on that. Please feel free to ask your healthcare provider regarding using oil-based products vaginally and their effect on birth control.
They are only recommended for vaginal use at this tiOur flavored melts have not been tested for other uses, and while they are all natural and organic, we are only able to recommend their use vaginally at this time. Please feel free to consult with your healthcare provider with regards to the health and safety of rectal use.me. Consult your healthcare provider for other-use safety.
Our natural vaginal suppositories are formulated to melt at body temperature, so when shipping to a warm climate or during the warm months of the year, it is possible that they could melt in transit. Rest assured, this will not hurt the suppositories and if you refrigerate them upon receipt of your package, they should harden back up nicely so you can use them without issue! This information is also located on the packaging.
Our Moisturizing Suppositories are safe for daily use, so long as you do not have any allergies to any of the organic ingredients contained in them. The Cleansing Suppositories contain therapeutic essential oils that work well to cleanse and kill bacteria, but they should not be used daily or long-term. We recommend following all directions on the box and user guide and always consult with your healthcare provider if symptoms do not improve after 7 days of use.
To use your suppository melts, separate one from the row, peel apart the shell to remove it from the plastic, and insert vaginally (like a tampon) as far as you comfortably can using either clean hands or the applicator provided in your box of melts. We recommend that you allow 5-10 minutes for the suppository to fully melt before engaging in intercourse.
All of our flavored suppositories have similar scent strengths, but are really considered strong by most customers, though they all smell amazing! But we recognize that flavors and scent preferences are subjective, and not everyone will love every scent or flavor that we offer. If you are unhappy with the scent or flavor, please reach out to our customer support team at hello@femallay.com with your questions and concerns.
If you are new to Femallay products or are buying some for a friend, we also recommend that you try are Variety Sample Pack, which includes all 10 scents/flavors.
Femallay suppositories are flavored with organic flavor oils and naturally sweetened with stevia plant extract, so they will have a pleasant taste for your partner and a delicate scent for your partner to enjoy, and long-lasting moisture, comfort, and confidence for you!
For this concern, we suggest trying the Simply Original Vitamin E Suppository Melts (which are unscented and unflavored) if you are looking for the most hypoallergenic solution, best for sensitive skin. All of our melts are hormone-free, soy-free, gluten-free, glycerin-free, and paraben-free.
We’ve designed our products with women’s health and happiness in mind. All of our suppository melts contain premium organic ingredients that are naturally pH-balanced. A healthy vagina should maintain the pH level of 3.5 to 4.5, and our suppositories maintain a level of about 4-4.5, so they should not alter pH levels or cause infection. However, everyone's body is different, so if you have any serious concerns, we recommend that you consult with your doctor or personal wellness practitioner as to whether Femallay suppository melts are right for you.
Our Organic Tea Tree CoconutCleansing Melts have been shown to be powerful antiviral and antibacterial products and work great for relieving and preventing symptoms of infections, including itching, odors, and irritations. If you currently have or are prone to yeast infections or vaginal irritations, we do not recommend our scented melts until this is addressed. We do recommend that you consider trying our tea tree cleansing melts for pH balance or our Unscented/Unflavored Vitamin E Melts.
Our warehouse facility is registered and applicable products are FDA Class II registered medical devices.
Our vaginal melts are among the top natural products recommended frequently by many holistic wellness professionals for hormone-free relief of vaginal dryness. We’ve had many customers referred to us over the years by their gynecologists and personal health providers. Additionally, we’ve had a number of chiropractic and holistic wellness professionals reach out with an interest in carrying our products in their practice. Several of these customers have reported that our vaginal melts have been life changing!
When trying to get pregnant, we do NOT recommend using the suppositories around your time of ovulation. The thick consistency of the moisturizing butters and oils could make it difficult for the sperm to get to the egg for fertilization to occur. Other times of the month, it should be fine to use our melts! Please consult with your trusted healthcare provider as well.
Our vaginal suppositories are made with the highest quality organic ingredients for your health, safety, and enjoyment! However, this product has not been tested and approved for use during pregnancy, and you should be aware that oils used vaginally could soften the cervix, which could cause prenatal complications. Our recommendation is to wait and enjoy these after your sweet little one has arrived, but always feel free to consult with your healthcare provider regarding the use of any products vaginally during pregnancy
Femallay suppositories are designed to melt at body temperature, so once inserted vaginally, the suppository will immediately start to soften and melt. The oils then coat the vaginal lining to supply moisture and lubrication. There is the possibility of them starting to come out if you are standing, but the oils are thick, so they would not leak out very much. If you are planning on walking around after insertion and are concerned about protecting clothing, you may want to use a pantyliner just to be safe.
Femallay's product line of Organic Suppository Vaginal Wellness Melts offers a unique solution--in their format, application, and ingredients--for vaginal dryness, pH imbalances, menopause support, pain relief, and moisture and lubrication for intimacy enhancement. While there are a few companies out there that offer flavored/scented vaginal lubricants and creams, most of them are not only messy to use, but are also filled with chemicals and preservatives. There are also other companies that offer various vaginal suppositories, but most of these popular "natural" brands use either hyaluronic acid or boric acid, which are both naturally derived but nonetheless systemically manufactured ingredients.
Femallay Melts are simply better for your health and more convenient to use, because they contain only truly natural and luxurious oils and butters that come directly from plants, and are drug-free and toxin-free. Our melts are also delivered in individually packaged single-use doses that can be discreetly inserted vaginally and quickly and soothingly melt from the inside out, providing deep moisture and long-lasting comfort and enjoyment, without the extra mess or all the icky ingredients.
We are not aware of any issues or interactions regarding the use of our suppositories while breastfeeding. In fact, we do have quite a few breastfeeding customers who love to use them and have not reported any issues. However, please consult with a trusted healthcare provider regarding the safety of using specific products or consumables while breastfeeding, as per FDA recommendations.
Yes, all of our vaginal suppositories are regularly tested by a certified 3rd party lab for ingredient purity and safety, and we maintain Certificates of Analysis from our ingredient suppliers and our own finished products on every batch that we manufacture. If you would like to see a Certificate of Analysis (COA) on any of our products, please reach out to us at hello@femallay.com, and a copy will be provided to you upon request.
Our products are peanut and almond nut free! However, they do contain organic coconut oil, cocoa butter, shea butter, palm kernel oil, and apricot oil, and while usually, these items do not cause allergies in the same way, we can make no guarantees! Please consult with your primary healthcare practitioner if you are unsure or have any concerns! We do recommend patch testing, particularly if anyone using the product is unsure of whether they may be allergic to any of the organic ingredients listed. Or if either you or your partner have a nut allergy, it is a good idea to patch test before use just to make sure the product is safe for you. Our products contain only natural and organic ingredients with zero synthetic preservatives, additives, or flavors.
Our products have not been specifically tested with regards to their impact on birth control, so unfortunately, we cannot advise you on that. Please feel free to ask your healthcare provider regarding using oil-based products vaginally and their effect on birth control.
Congratulations on your pregnancy journey! When trying to get pregnant, we do NOT recommend using the suppositories around your time of ovulation. The thick consistency of the moisturizing butters and oils could make it difficult for the sperm to get to the egg for fertilization to occur. Other times of the month, it should be fine to use our melts! Feel free to reach out with other questions or ask your healthcare provider.
The easiest way to make changes to an existing subscription order, is by logging into your account on our website by clicking the account icon in the upper right-hand corner. You'll be able to cancel or pause your subscription in addition to making changes to the frequency, quantify, items ordered and delivery date. Keep in mind, changes made after an order has processed and shipped, will not change the current order, but will take affect for future shipments. If you run into any issues, please reach out to hello@femallay.com and we can make most changes for you as well. (Femallay never sees your payment information, so payment information changes need to be handled by the buyer.)
You may cancel your subscription order by logging into your account on our website. You'll click the account icon (next to the magnifying glass) in the upper right-hand corner. You'll be emailed a login link, once you input your email address. Changes can be made to your subscription once logged in. If you encounter any difficulties, please reach out to hello@femallay.com and we can help you with the cancellation as well.
Yes! We email our subscription customers a reminder of their upcoming order. This will be sent 4 days prior to the order processing date. This gives customers time to make any desired changes to their subscription order.
With our subscription program, you will be saving 20% on every order (plus free shipping!) So we do not allow combining this great savings with another code.
Femallay is actively looking for Influencers and Affiliate Partners to collaborate with! If you would like to learn more about our current affiliate program, you can do so HERE.
Opening a Femallay Affiliate account only takes a few minutes, and you can earn a generous 15% in commissions on every completed sale for customers that you send to our website!
If you are a micro-influencer or an influencer with a large following and are interested in a different type of partnership, we would love to meet you, hear your ideas, or review your collaboration proposal. To begin the conversation, please reach out to us at affiliates@femallay.com! We look forward to connecting with you!
Yes, we do! Femallay is actively looking for Influencers and Affiliate Partners to collaborate with! If you would like to learn more about our current affiliate program, you can do so HERE.
Opening a Femallay Affiliate account only takes a few minutes, and you can start earning a generous 15% in commissions on every completed sale for customers that you send to our website! Sign up HERE!
We're thrilled you love our products as much as we do! To learn more about our B2B Wholesale program and pricing, please visit our Wholesale Program page HERE.
If you have specific questions or would like to discuss a custom proposal for a retail distribution partnership with Femallay, please contact us atwholesale@femallay.com.
